Employee Surveys

Employee satisfaction surveys provide insight into how employees experience and perceive your corporate culture, work environment, benefits, and career opportunities.  While many companies believe an employee survey simply provides an outlet for complaints, the survey actually provides beneficial information about customer satisfaction and service.

Question:  Who in your company knows more about your customers, their questions, needs and even their complaints?   Your employees do!  The front line staff who have to deal with your valuable customers every day know more about them than anyone.  If you aren’t getting feedback from your staff, you are missing an important piece of the customer service improvement pie.

Many companies have cumbersome policies and procedures that actually slow down service to customers.  Ask your employees what can be improved to better serve customers.  What works and doesn’t work?  Your entire company, if it truly cares about serving customers well, should be run on the philosophy of great service to everyone:  customers, vendors and other employees.

At Shoppers, Inc., our Employee Surveys work just like customer surveys.  We can provide the same exact tools:

Once the survey is submitted, you receive it immediately by email, if desired. Or, log in to our website to view all surveys.  We also provide online tools to summarize and track results at no extra charge.

Survey your employees today for invaluable feedback.  Having an anonymous survey encourages honesty and will give you information to improve your customer service in all areas.

Contact us today to learn more!

Fill out the form below to receive our free quiz.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
×
Fill out the form below to receive the Common Customer Complaints.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×