Are Zombies Lurking Around Your Company?

We call them zombies:  those employees whose customer service skills are so poor, they seem like the walking dead… no smile, no eye contact, no greetings or concern for the customers they are supposed to help.  They actually scare your valuable customers away!

Shoppers, Inc. can help you turn zombies into heroes with the following tools:

  • identify those employees whose skills need improvement
  • identify exactly what skills need work
  • find out what your real customers think about your customer service
  • find out about your competitors (service, products and pricing)
  • training programs, trainers and/or materials to help improve employee skills
  • training programs to help supervisors lead their teams to success
  • employee incentive programs and awards

Contact us for a FREE evaluation of your service quality and a customized improvement plan.  Shoppers, Inc. will make sure there are no zombies scaring your customers!

Fill out the form below to receive our free quiz.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
×
Fill out the form below to receive the Common Customer Complaints.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×