Customer Service

Customer Service

6 Tools for Increasing Your Sales with Amazing Customer Service

We just had to share the article below from Shep Hyken about 6 Tools for Increasing Your Sales with Amazing Customer Service.  Enjoy!   Implementing six simple customer service strategies can skyrocket your business to new levels in terms of attracting new and repeat customers and increasing

Read more

Who Is Your Biggest Competitor? It’s Not Who You Think…

Greetings from Shoppers, Inc.! Hope you enjoy the article below from Krisitna Evey about Who Is Your Biggest Competitor? It’s Not Who You Think… and customer service as much as we did.   When working with companies that are focused on getting new customers, I always ask them who

Read more

Customer Service: Zeroes and Heroes

Seems like lately, I’ve mostly run into what I call “zombies” of customer service. You know what I mean, those employees who are like the walking dead: no smile, no concern for customers, just going through the motions of their job with no pride or customer relations.

Read more

The Power of Thank You

The Power of Thank You We just had to share the article below from Jon Gordon about The Power of Thank You and customer service.  Enjoy!   In the spirit of Thanksgiving, I’d love to share with you the benefits and power of two simple words. THANK

Read more

Is Customer Service Experience Your Top Priority?

Is Customer Service Experience Your Top Priority? Most companies think they provide great customer service. However, a recent survey conducted by Echo Research for American Express found there is still room for much improvement for most companies when it comes to providing great customer service. The survey,

Read more

How well do you treat your internal customers?

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Shep Hyken about How well do you treat your internal customers? and internal customer service as much as we did. Internal service The concept of internal customer service may be just as important, if not even

Read more

BE ON THE LOOKOUT FOR ZOMBIES!

Another zombie alert! I came across some more the other day while attending a meeting at a corporation office. Not only was their customer service “zombie-fied”, one of them even looked a little like a zombie. I’m referring to employees who act like zombies while doing their

Read more

5 Ways to Be Happier at Work

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Jon Gordon about 5 Ways to Be Happier at Work and good customer service as much as we did. pay advance no faxing   As most of us head back to work this week I wanted

Read more

≡ BUSINESS PHONE ETIQUETTE ≡

Greetings from Shoppers, Inc.! Hope you enjoy the article below from HR Guy about Business Phone Etiquette and customer service as much as we did.   If we were to put a group of random professionals in a room and asked them what their top three business pet

Read more

You Can’t Hide Bad Service

Networks Share Customer Complaints With the World Never before has timing been as critical to an organization’s success as it is today.  While it certainly is critical to, for example, the introduction of a new product or the infusion of cash, it is equally critical when it

Read more
×
Free reporting tools!

Free with all shopper and survey programs! Learn more

Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

Newsletter

Do you want your company to keep up with the latest trends in customer service? Sign up for our FREE newsletter:

  • This field is for validation purposes and should be left unchanged.
Fill out the form below to receive our free quiz.
  • This field is for validation purposes and should be left unchanged.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive the Common Customer Complaints.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×
Please send your request by completing this form:

Mystery Shop Request

ROI
  • This field is for validation purposes and should be left unchanged.
×

Cart