{"id":4438,"date":"2014-07-08T20:00:23","date_gmt":"2014-07-08T20:00:23","guid":{"rendered":"https:\/\/insightyoucanuse.com\/?page_id=4438"},"modified":"2017-08-31T18:00:35","modified_gmt":"2017-08-31T18:00:35","slug":"employee-survey","status":"publish","type":"page","link":"https:\/\/www.insightyoucanuse.com\/clients-home\/services-offered\/employee-survey\/","title":{"rendered":"Employee Survey"},"content":{"rendered":"

\"Employee<\/a><\/p>\n

Employee satisfaction surveys<\/span><\/a> provide insight into how employees experience and perceive your corporate culture, work environment, benefits, and career opportunities.\u00a0 While many companies believe an employee survey simply provides an outlet for complaints, the survey actually provides valuable information about customer satisfaction and service.<\/p>\n

Question:\u00a0 Who in your company knows more about your customers, their questions, needs and even their complaints?\u00a0\u00a0 Your employees do!\u00a0 The front line staff who have to deal with your valuable customers every day know more about them than anyone.\u00a0 If you aren\u2019t getting feedback from your staff, you are missing an important piece of the customer service improvement pie.<\/p>\n

Many companies have cumbersome policies and procedures that actually slow down service to customers.\u00a0 Ask your employees what can be improved to better serve customers.\u00a0 What works and doesn\u2019t work?\u00a0 Your entire company, if it truly cares about serving customers well, should be run on the philosophy of great service to everyone:\u00a0 customers, vendors and other employees.<\/p>\n

At Shoppers, Inc.<\/span><\/a>, our Employee Surveys work just like customer surveys<\/span><\/a>.\u00a0 We can provide the same exact tools:<\/p>\n