Tracking Results

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SUMMARIZING RESULTS

We’ve collected your data in surveys, shopper reports or other forms.  Now, how do you summarize results and track trends?

Shoppers, Inc. offers a full suite of online tools for you and your team to use.  Just log in to our website 24/7 with your personalized secure password.  From there, you can see individual mystery shopper reports, customer satisfaction surveys, employee surveys, competitor shopper reports, data collections forms and all other projects you have active with us.

Features include:

  • Dashboard Views upon login – immediate update of current results/averages
  • Summary Reports – create a summary of results with just a few clicks
  • Charts and Graphs – track results/trends graphically
  • Location/Survey Reports – results by location and individual survey
  • Comparison Reports – compare shops to surveys for side-by-side review
  • Distribution – distribute a set of surveys/forms to anyone by e-mail
  • Report Revue – online tutorial covers each report type

Special reports include Map-tastic (geographic results) and our Head-to-Head Report that allows you to compare any region/areas head to head.

Customization features are available to brand your reports with logos, colors and special views for your industry.  See samples of the various reports here.

DISTRIBUTING SHOPS/SURVEYS

How do we distribute individual shopper reports, surveys, etc.?  You can use one or more of these options:

  • Email Trigger
  • PDF Trigger
  • Mobile Views
  • iPad Dashboard App

We’ll set up any distribution level you want, so that each division, area, region, or manager has access to only their own data.  Unlimited users can be set up with unlimited levels of access.

And all of this is absolutely free – over 23 different summaries available at no extra charge!!

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