Tracking Results

Summarizing Results

We’ve collected your data in surveys, shopper reports or other forms. Now, how do you summarize results and track trends?

Secure Reporting, 24/7

Shoppers, Inc. offers a full suite of online tools for you and your team to use. Just log in to our website 24/7 with your personalized secure password. From there, you can see individual mystery shopper reports, customer satisfaction surveys, employee surveys, competitor shopper reports, data collections forms and all other projects you have active with us.

Features Include:

Special reports include Map-tastic (geographic results) and our Head-to-Head Report that allows you to compare any region/areas head to head.

Customization features are available to brand your reports with logos, colors and special views for your industry.  See samples of the various reports here.

Dashboard Views Upon Login

Get an immediate update of current results/averages.

Summary Reports

Create a summary of results with just a few clicks.

Charts and Graphs

Track results and trends graphically.

Location/Survey Reports

Receive results by location and individual survey’s.

Comparison Reports 

Compare shops to surveys for side-by-side reviews.

Distribution

Distribute a set of surveys/forms to anyone by e-mail.

Report Review

Online tutorial covers each report type.

Distributing Shops/Surveys

How do we distribute individual shopper reports, surveys, etc.? You can use one or more of these options:

  • Email Trigger
  • PDF Trigger
  • Mobile Views
  • iPad Dashboard App

We’ll set up any distribution level you want, so that each division, area, region, or manager has access to only their own data. Unlimited users can be set up with unlimited levels of access.

And all of this is absolutely free – over 23 different summaries available at no extra charge!

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Free reporting tools!

Free with all shopper and survey programs! Learn more

Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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