Shoppers, Inc.

LOGIN: Shoppers | Clients

Play Pause

To Become a Mystery Shopper, Click Here

Do you want your company to keep up with the latest trends in customer service? Sign up for our FREE newsletter:

Your Email Address:*
Your First Name:*

What We Do…

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

Contact us today to learn how we can help.

CUSTOMER EXPERIENCE

Have you found your customers are more demanding than ever? According to an American Express survey in 2011, nearly 60 percent of Americans believe businesses today care less and spend less on customer service than ever before. Companies spend most of their dollars to attract new customers and do virtually nothing to retain them. High-value, maximum-impact customer retention demands that employees understand the value of keeping a customer satisfied and have the skills to do so.

At Shoppers, Inc., we help you deliver the best customer experience possible. Through a targeted mix of mystery shopping, customer surveys and customer service training, we give you valuable insight into not only what your customers are thinking and seeing, but also what is going to take your business to the next level.

Want to know more? Start by defining your customer service philosophy.

Learn more about how we can help you find out the status of your customer experience.

© 2014 Shoppers, Inc

Back to Top

Fill out the form below to receive our free quiz.

First Name*
Last Name*
Title/Position
Organization*
Email*

×
Help improve our customer service seminars.

Your Name:*
Your company/employer:*
Email*

At what event did you hear/see Kathy speaking/training?*
Please list your comments, evaluation and/or suggestions for improvement:*
Would you like us to contact you?*
If yes, best number to reach you:
May we use your comments as part of our referrals? We will only use your first name and last initial.*

×
Fill out the form below to receive our apartment pricing.

Name*
First Last

Title/Position
Organization*
Email*

×
Fill out the form below to receive the Return on Service Calculator.

Name*
First Last

Title Position
Organization*
Email*

×
Fill out the form to Inquire about Your Event.

Name*
First Last

Company/Organization*
Email Address*

Telephone*
Date/Time of Meeting
Location of Meeting
Theme/Purpose/Type of Meeting
Who will attend?
Do you have any specific requests on topic to be covered?
How long do you want the program to be:
Type of program
Comments/Explanations/Questions

×
Fill out the form below to receive our customer service assessment tool.

Name*
First Last

Title/Position
Organization*
Email Address*

×
Fill out the form below to receive the Common Customer Complaints.

Name*
First Last

Title/Position
Organization*
Email Address*

×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.

Name*
First Last

Title/Position
Organization*
Email*

×
Fill out the form below to receive our Newsletter.
Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.

Your Email Address:*

Your First Name:*

×
Fill out the form below to receive our free quiz.

Name
First Last

Email

×
Fill out the form below to receive our free shopper report.

Name
First Last

Email

×

Cart