Volume 5, 2024
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In-App Customer Surveys
Mobile and Web enabled engagement is now possible! Seize the opportunity to gather feedback from your own customers while also creating repeat business, by showing customers you value them and their input. Customers can now provide feedback on their experience through the new feature, embedded right into your Mobile App. This makes a wonderful addition to mystery shopping, providing a well-rounded view of the customer experience.
Instant and Ongoing Customer Insights
Built into YOUR Mobile App.
- Customized & branded to match your mobile app
- Collect customized, actionable customer insights for all areas of the customer experience (i.e. employee engagement, location exterior/interior, drive-thru, ATM experience, etc.)
- Drive app retention
- Increase engagement
For more information click here to visit the In-App Customer Surveys page.
Contact Amy@InsightYouCanUse.com today to request a quote.
Utilizing Reporting Tools
Below are two more samples of the many free reporting tools available to our clients, “Company Overview”, and “Key Questions”:
The reporting tools listed below are just a few more of the many that we have available for current clients.
TRENDING-LEVEL
★ Shows level trending for the user’s level or levels that report to them; the user can zoom in on areas of the graph of interest and select and deselect levels using the legend at the bottom of the graph.
TRENDING-LEVEL YEAR OVER YEAR
★ See what’s trending
★ Year vs. Year Results
For more details about our Reporting Dashboard, click here or contact Amy at Amy@InsightYouCanUse.com.
Customer Service Statistic You Shouldn’t Ignore
Increasing customer retention rates by just 5% can increase profits by between 25% and 95%. (Bain and Company)
