Description

FEELINGS achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employees’ self-worth, and improving communications and cooperation with other employees.
Many employees’ training programs are dull, technical, sophisticated, and boring. Keeping the target audience in mind, FEELINGS is designed to be fun, stimulating, and entertaining for the employees. They learn and retina many new skills that benefit them both personally and professionally. It builds spirit and gets their hearts pumping faster You will see an immediate improvement in behavior and attitude.

FEELINGS is designed and written specifically for your front-line personnel. It is not written for upper management although they should take the course as well.
During the workshop employees will learn how customers decide where they want to do business, how body language conveys ones attitude, how to do their job better, how to develop self-discipline and self-esteem, how to listen more effectively to customers, how and when to make promises to customers, and much much more.
Service Quality has a no ifs and’s or buts return policy. You can train your entire workforce and return materials if you are not 100% satisfied. We guarantee this program will produce results.

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Shoppers, Inc. comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.