THE ROOT OF SUCCESS

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Jon Gordon about The Root of Success as much as we did.

 

There once was a tree that produced an abundant supply of fruit.

Everyone marveled at its ability to produce a record harvest each year.

The owner who sold his fruit at the local market had become one of the wealthiest men in town and he was the envy of all who knew him.

However, as the years passed the owner spent so much of his time counting and selling his fruit that he forgot to nourish the root.

He became so prideful and focused on results that he neglected to see the signs that the tree was dying.

Then one day when the owner went to pick fruit from his tree he was shocked to discover that the tree was barren.

“How could this be,” he asked?

But when he inspected the root he found his answer.

The root had dried up.

He was so focused on the fruit that he neglected the root.

He wished there was something he could do but it was too late.

It was a lesson he would never forget!

How about you? Do you focus on the numbers, the outcomes, and the fruit?

Or do you focus on the purpose, people, innovation, culture, and root of your success.

Always remember the amount of fruit we produce is just an outcome and measurement of how well we are nurturing our root.

If we take care of our root we’ll always have an abundant supply of fruit.

Ignore the root and say goodbye to the fruit.

What is the root of your success? What do the root and fruit mean to you?

 

Share your thoughts on our blog here or Facebook page.

Learn how to make your company a leader in customer service – contact Shoppers, Inc. for more information on Service Quality Institute programs.

For more information contact Amy at Amy@InsightYouCanUse.com or 800-259-8551 x220

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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