We just had to share the article below from Shep Hyken. Enjoy! Three Simple Ways to Get Customers to Trust You Think of the brands or companies you enjoy doing business with the most. What is it that makes you want to come back? Here are
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Greetings from Shoppers, Inc.! Hope you enjoy the article below from John Tschohl/SQI about “Are You Doing Your Best to Drive Customer Service?” as much as we did. ARE YOU DOING YOUR BEST TO DRIVE CUSTOMER SERVICE? It should be the top priority for you and your
Read more →Why should you inspect your customer service? Inspecting your customer service is crucial for several reasons, as it directly impacts your business’s success and reputation. Here are some key reasons why you should regularly inspect and evaluate your customer service: Customer Satisfaction: Regular inspections help you gauge
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Jon Gordon about The Greatest Customer Service Strategy relates to our goals and passions. Hope you enjoy it! The Greatest Customer Service Strategy Smiling is important. Eye contact matters.
Read more →Great Stories about Great Service by Mac Anderson “The difference between ordinary and extraordinary is that little ‘extra’.” ~Mac Anderson When it comes to customer service, the bottom line is this: It’s not a department, it’s an attitude. Customer Satisfaction is Worthless, Customer Loyalty is Priceless by
Read more →To whom do you trust the future of your business? Do your employees treat customers the same way you do: exceptional service every time? Are their experiences with your company so outstanding they rave about you to all their friends? While you think about those questions, consider
Read more →We just had to share the article below from John C Maxwell about The Power of People Skills and exceptional service. Enjoy! The Power of People Skills By far the greatest obstacle to success that I see in others is a poor understanding of people. A while back the Wall Street Journal published
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Harvey Mackay about Create a service culture and customer service relates to our goals and passions. Hope you enjoy it! Create a service culture When I went into business many
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Vertical Response about Zappos: A Great Example of Exceeding Expectations and great customer service relates to our goals and passions. Hope you enjoy it! Zappos: A Great Example of Exceeding Expectations I must say,
Read more →Greetings from Shoppers, Inc.! Hope you enjoy the article below from Mark Sanborn about The Simplicity of Great Customer Service and good customer service as much as we did. The Simplicity of Great Customer Service corresponding official approvaldamaibungalows.com/2014/http://mostwatertraining.com/mac_mac/ Yesterday I got a call from a representative of Brand Direct Health
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