Feelings

Feelings

Making Each Customer Feel Special

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Jerry Osteryoung about Making Each Customer Feel Special relates to our goals and passions.  Hope you enjoy it! Making Each Customer Feel Special The more you engage with customers,

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Becoming a Brand Your Customers Fall in Love With

We just had to share the article below from John Tschohl.  Enjoy! Becoming a Brand Your Customers Fall in Love With Getting your customers to see you as the only one that provides a solution to their problem involves everything you do—and everything you choose not to

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Ozark Zombies?!!

We just had to share the article below from Kathy Shook about Ozark Zombies and a poor customer service experience.  Enjoy! Ozark Zombies?!! by Kathy Shook Recently, we visited a family entertainment park in the Branson, Missouri area.  If you aren’t familiar with the Branson area, it’s very well known and

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CUSTOMER SERVICE & PLUMBING

CUSTOMER SERVICE & PLUMBING By Kathy Shook Shoppers, Inc. Driving through the countryside last week, I noticed a church sign…you know those marquees where the pastors put up a bible verse of the week or cute quote.  The one I passed was:  “Be a fountain, not a

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A Lesson in Creating Thriving Customer Care Communities

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from John Tschohl about A Lesson in Creating Thriving Customer Care Communities and customer service as much as we did. A Lesson in Creating Thriving Customer Care Communities Customer self-service communities are among the most effective means

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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