Customer Satisfaction Survey

Customer Satisfaction Survey

Tipping the Customer Service Scale

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.Ā  The article below from Mark Sanborn about Tipping the Customer Service Scale relates to our goals and passions.Ā  Hope you enjoy it! Tipping the Customer Service Scale Pebbles can be very irritating. Recall

Read more

Make Sure Every Detail of Customer Service is Evaluated

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.Ā  The article below from Jerry Osteryoung about “Make Sure Every Detail of Customer Service is Evaluated” relates to our goals and passions.Ā  Hope you enjoy it! Make Sure Every Detail of Customer Service

Read more

How Employee Disengagement Costs Your Company

How Employee Disengagement Costs Your Company Greetings from Shoppers, Inc.! Hope you enjoy the article below fromĀ John TschohlĀ aboutĀ How Employee Disengagement Costs Your Company andĀ customer serviceĀ as much as we did. How do you rate your company’s customer service experience? A recent Forrester study found that 80% of American

Read more

Get Recognized for a Job Well Done

Greetings from Shoppers, Inc.!Ā  Hope you enjoy the article below fromĀ Your Achievement aboutĀ Get Recognized for a Job Well Done andĀ Employee RewardĀ as much as we did. Get Recognized for a Job Well Done by Connie Podesta Regardless of the profession, employees and employers in every industry desire the

Read more

IMPROVE CUSTOMER SERVICE…STEP 2

IMPROVE CUSTOMER SERVICE…STEP 2   We are working on our Service Improvement Plan – our SIP in order to make our customer service outshine everyone.Ā  To exceed our customers’ expectations the first time and every time, so they become FANS of our company and rave about us

Read more

IMPROVE CUSTOMER SERVICE…WHERE DO I START?

Improve Customer Service…Where do I Start?   So…you feel like your company’s service quality could be improved. But how do you start…Just tell your staff to do better? One-shot training? Ask customers how you are doing? Hire someone to be in charge of customer service, to take

Read more

Goober’s Customer Service Secrets

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.Ā  The article below from HR Guy – President of Duncan Consulting, Inc. about Goober’s Customer Service Secrets and provide customer satisfactionĀ relates to our goals and passions.Ā  Hope you enjoy it!   Goober’s Customer

Read more

Gauging customer satisfaction

Business Insight Resource Center     A customer satisfaction survey can help you dramatically improve your products, your service, and ultimately your business. __________________________________________ Are your customers happy with your products and services? If you don’t know, just ask them. Developing a customer satisfaction survey doesn’t have

Read more
×
Free reporting tools!

Free with all shopper and survey programs! Learn more

Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

Newsletter

Do you want your company to keep up with the latest trends in customer service? Sign up for our FREE newsletter:

  • This field is for validation purposes and should be left unchanged.
Fill out the form below to receive our free quiz.
  • This field is for validation purposes and should be left unchanged.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive the Common Customer Complaints.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×
Please send your request by completing this form:

Mystery

ROI
  • This field is for validation purposes and should be left unchanged.
×

Cart