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Give Them Help Before They Yelp 

On March 28, 2023   /   Customer Experience, Customer Feedback, Customer Service, Our Blog, Social Media, Social Media Monitoring  

Greetings from Shoppers, Inc.!  We hope you enjoy the article below from Shep Hyken about Give Them Help Before They Yelp as much as we did. Give Them Help Before They Yelp Online reviews can work in two ways. For a company that provides a great customer experience,

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Social Customer Service Equals Positive Experiences

On May 31, 2022   /   Customer Experience, Customer Feedback, Customer Service, Our Blog, Social Media  

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Shep Hyken about Social Customer Service Equals Positive Experiences and Social Media Monitoring relates to our goals and passions.  Hope you enjoy it! Social Customer Service Equals Positive Experiences

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Ask Your Customers

On January 17, 2022   /   Customer Feedback, Customer Service, Our Blog, Social Media  

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Jerry Osteryoung as much as we did. Ask Your Customers “Treat with utmost respect your power of forming opinions, for this power alone guards you against making assumptions that are contrary to nature and judgments that

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Do These 3 Things on Social Media to Provide the Best Customer Service

On March 11, 2021   /   Customer Service, Our Blog, Social Media  

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Parker Davis about Do These 3 Things on Social Media to Provide the Best Customer Service relates to our goals and passions.  Hope you enjoy it! Do These 3

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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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