customer service philosophy

customer service philosophy

Customer Service Strategy: To Serve and Protect

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Shep Hyken about Customer Service Strategy: To Serve and Protect relates to our goals and passions.  Hope you enjoy it!   Customer Service Strategy: To Serve and Protect I have

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Customer Service: Night and Day??

Customer Service: Night and Day?? -Kathy Shook, Shoppers, Inc. The old saying is, “… as different as night and day,”.  Well, so are our customer service experiences from time to time.  And sometimes, even at the same place:  One time, it’s great service, you feel appreciated and

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Loyalty in Little Things Is Huge

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Harvey Mackay about Loyalty in Little Things Is Huge and customer service relates to our goals and passions.  Hope you enjoy it!   Loyalty in Little Things Is Huge Fostering employee loyalty is the first step to creating customer loyalty. Most

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About Shoppers, Inc.

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