Employee Satisfaction Surveys

Employee Satisfaction Surveys

Why should you inspect your customer service?

Why should you inspect your customer service? Inspecting your customer service is crucial for several reasons, as it directly impacts your business’s success and reputation. Here are some key reasons why you should regularly inspect and evaluate your customer service: Customer Satisfaction: Regular inspections help you gauge

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What Causes Employee Turnover?

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from John Tschohl about “What Causes Employee Turnover?” relates to our goals and passions.  Hope you enjoy it! What Causes Employee Turnover? August 21, 2018 by John Tschohl Very few firms understand the

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Happy Employees Mean Happy Customers

We just had to share the article below from John Tschohl, “Happy Employees Mean Happy Customers”.  Enjoy! Happy Employees Mean Happy Customers Ensuring an efficient and quality customer service takes a great deal of training and coordination. Focusing on each department in your company to make it

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Get Recognized for a Job Well Done

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Your Achievement about Get Recognized for a Job Well Done and Employee Reward as much as we did. Get Recognized for a Job Well Done by Connie Podesta Regardless of the profession, employees and employers in every industry desire the

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Gauging customer satisfaction

We just had to share the article below from Wells Fargo about Gauging Customer Satisfaction.  Enjoy! Gauging customer satisfaction Business Insight Resource Center   A customer satisfaction survey can help you dramatically improve your products, your service, and ultimately your business. __________________________________________ Are your customers happy with

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Shoppers, Inc., Secret Shopper, Broken Arrow, OK
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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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