The Greatest Customer Service Strategy At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Jon Gordon about The Greatest Customer Service Strategy relates to our goals and passions. Hope you enjoy it! Smiling is important. Eye contact matters.
Read more →
Get Started: 1.800.259.8551
Customer Experience
5 Ways to Turn Indifferent Customers into Raving Fans Greetings from Shoppers, Inc.! Hope you enjoy the article below from 5 Ways to Turn Indifferent Customers into Raving Fans as much as we did. Providing good customer service just isn’t enough anymore, not with companies the
Read more →Becoming a Brand Your Customers Fall in Love With We just had to share the article below from John Tschohl. Enjoy! Getting your customers to see you as the only one that provides a solution to their problem involves everything you do—and everything you choose not
Read more →The Five Rules of Customer Service A recent study by Forrester reveals that 80% of companies feel they deliver superior customer service. However, only 8% of customers agree. Why care about great customer service? Because the end result is that service quality wows and keeps customers coming
Read more →To whom do you trust the future of your business? Do your employees treat customers the same way you do: exceptional service every time? Are their experiences with your company so outstanding they rave about you to all their friends? While you think about those questions, consider
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Kristina Evey about Customers Want Consistency. Each. And. Every. Time. and customer experience relates to our goals and passions. Hope you enjoy it! I hope you are having a fabulous summer. My
Read more →Zappos: A Great Example of Exceeding Expectations At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Vertical Response about Zappos: A Great Example of Exceeding Expectations and great customer service relates to our goals and passions. Hope you enjoy it! I must
Read more →Click here to subscribe to our blog.
