Busting the Myths of Leadership

At Shoppers, Inc. we are very passionate about great customer service, measurement and teamwork.  The article below from EntreLeadership about Busting the Myths of Leadership and team work relates to our goals and passions.  Hope you enjoy it!

Busting they Myths of Leadership

EntreLeadership Team         October  4, 2013

The great statesman Benjamin Franklin once said, “When you are finished changing, you’re finished.” And even though it’s been 200-plus years since he uttered those famous words, they still hold true—especially in today’s business world.

Long-standing ideas about how to lead a team are no longer viable. Nowadays, workers won’t stick around for a bad boss, no matter how much they’re paid. They want to be motivated and inspired. So how can you ensure you’re an awesome leader—one others will follow? Start by avoiding these common, long-held leadership beliefs.

  1. The Myth: They’re inspired by their paycheck. As the owner of your company, you have the power in your hands to change a life. After all, you’re the person signing the paychecks. So everyone should be happy—no, grateful—to do their job with no questions asked, right?

The Truth: Great leaders know power comes from persuasion, not position. Scaring someone to death about losing their job will not make them more productive or creative. Leaders who take the time to tell their team why they do what they do earn loyalty and team members who want to shine.

  1. The Myth: No news is good news. Your team doesn’t need to know when something bad happens. If sales are down, they’re going to get all dramatic about it and leave. As a matter of fact, you’re not sure they can be trusted with any sensitive news, good or bad.

The Truth: Winning organizations have a culture of communication. Your team wants to know what’s happening and why. If not, distrust, anger and frustration set in. Sure, there is some information you can’t share. But when you have the right team on board, you can trust them with nearly everything. Make a habit of over-communicating, whether good news or bad. Your team will respect you more for it.

  1. The Myth: You can’t find good workers anymore. Today’s generation doesn’t listen, show up on time, or have any initiative. They want the world handed to them. Where have all the rock stars gone?

The Truth: You’re probably not good at finding them. Think there are no young people who are willing to do an awesome job? Look at Chick-fil-A. The company has thousands of them. Part of being a good leader is knowing how to hire. You have to be willing to wait for the perfect person—one who shares your values and work ethic. And that can take time. At Dave’s company, team members are interviewed an average of six times before getting the job, and the process usually takes three to four months.

Becoming a great leader is not easy. It’s a skill that needs to be developed. It takes time and patience. But if you are willing to put in the hard work, you’ll find yourself with a team full of passionate people who are wiling to slay dragons right alongside you and do whatever it takes to win. It’s definitely worth the wait.

 

Share your thoughts on our blog here or Facebook page.

Learn how to make your company a leader in customer service – contact Shoppers, Inc. at 800-259-8551 for more information on Service Quality Institute programs.

Follow Shoppers, Inc. on
Twitter | Facebook | LinkedIn | YouTube

 

There are numerous of repute online pharmacies. But few aren’t licensed in the United States. It is easy for men to buy medicaments online. How can you do this? Albeit erectile dysfunction is more common among older men, that doesn’t make it ‘normal’. In our generation variant articles were published about levitra 20 mg. What is the most considerable info you have to study about “levitra 10 mg“? Varied pharmacies describe it as “levitra 10mg“. Mostly when something goes wrong with your sexual soundness, it can influence your sex existence as well as your overall well-being. If you choose to purchase remedies like Viagra online, always get a written formula before do it. Do not use any preparation without telling your physician if you going to grow pregnant during treatment.

Fill out the form below to receive our free quiz.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
×
Fill out the form below to receive the Common Customer Complaints.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×

Cart