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competitor audits

competitor audits

What is Mystery Shopping?

On June 20, 2019   /   competitor audits, Customer Service, customer service philosophy, Mystery Shopping, Mystery Shopping Program, Our Blog  

What is Mystery Shopping? Companies use mystery shopping to improve the customer service their employees deliver. By looking at the experience through a customer’s eyes, businesses can more easily identify specific areas of below-standard service and, in turn, recommend clear paths for improvement. In addition, mystery shopping

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Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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