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Service First Video Library

Service First Video Library

The Number One Customer Service Strategy

On October 18, 2022   /   Customer Experience, Customer Service, Customer Service Training Program, Employee Training, Our Blog, Service First Video Library  

The Number One Customer Service Strategy We just had to share the article below from Shep Hyken.  Enjoy! We just released our annual customer service research where we surveyed more than 1,000 consumers and asked what customer service experiences are most likely to cause you to come

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5 Ways to Turn Indifferent Customers into Raving Fans

On July 19, 2022   /   Customer Experience, Customer Service, Customer Service Training Program, Employee Engagement, Improve Customer Service, Our Blog, Service First Video Library  

5 Ways to Turn Indifferent Customers into Raving Fans Greetings from Shoppers, Inc.!  Hope you enjoy the article below from 5 Ways to Turn Indifferent Customers into Raving Fans as much as we did.   Providing good customer service just isn’t enough anymore, not with companies the

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Shoppers, Inc., Secret Shopper, Broken Arrow, OK
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About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

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