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Digital Customer Service

Digital Customer Service

Digital Customer Service: Opportunity to Connect with Customers

On July 13, 2021   /   Customer Service, Digital Customer Service, Our Blog  

We just had to share the article below from Shep Hyken about Digital Customer Service: Opportunity to Connect with Customers.  Enjoy! Digital Customer Service: Opportunity to Connect with Customers As technology keeps advancing, the gap between in-person customer service and the online customer experience is closing. While

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Zappos: A Great Example of Exceeding Expectations

On March 25, 2013   /   Customer Experience, Customer Service, Digital Customer Service, Our Blog  

Zappos: A Great Example of Exceeding Expectations At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Vertical Response about Zappos: A Great Example of Exceeding Expectations and great customer service relates to our goals and passions.  Hope you enjoy it!   I must

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