Networks Share Customer Complaints With the World Never before has timing been as critical to an organization’s success as it is today. While it certainly is critical to, for example, the introduction of a new product or the infusion of cash, it is equally critical when it
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Customer Service
At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Jon Gordon about How NFL coaches get their teams to Buy In…and how you can too! and teamwork relates to our goals and passions. Hope you enjoy it! Having
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Janine Popick is the CEO and founder of VerticalResponse about Why Your Customer Service Policy Stinks and customer service relates to our goals and passions. Hope you enjoy it! This article
Read more →Greetings from Shoppers, Inc.! Hope you enjoy the article below from Harvey Mackay about Watch Out for These Four-Letter Words and customer service training programs as much as we did. There are certain four-letter words that have no business in business. Many, in fact, are bad for business—so
Read more →We just had to share the article below from Shep Hyken about Happy employee, happy customer and customer service. Enjoy! Ace Hardware, the chain of retail stores known for its helpful service, is a perfect model for how to create amazing customer service by first amazing your
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from John Tschohl about Speed Matters! Customer Service is Social AND Mobile and customer service relates to our goals and passions. Hope you enjoy it! I recently saw a blog
Read more →American Express Survey Reinforces Value of Mystery Shopping At Shoppers, Inc. we are very passionate about great customer service, measurement and teamwork. The article below from American Express Survey Reinforces Value of Mystery Shopping about the results of a survey by American Express released on May 3,
Read more →We just had to share the article below from Kathy Shook about Ozark Zombies and a poor customer service experience. Enjoy! by Kathy Shook Recently, we visited a family entertainment park in the Branson, Missouri area. If you aren’t familiar with the Branson area, it’s very well known and marketed
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from HR Guy – President of Duncan Consulting, Inc. about Goober’s Customer Service Secrets and provide customer satisfaction relates to our goals and passions. Hope you enjoy it! Goober’s Customer
Read more →We just had to share the article below from Wells Fargo about Gauging Customer Satisfaction. Enjoy! Gauging customer satisfaction Business Insight Resource Center A customer satisfaction survey can help you dramatically improve your products, your service, and ultimately your business. __________________________________________ Are your customers happy with
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