Our Blog

Our Blog

3 Creative Ways to Motivate That Don’t Cost Money

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Mark Sanborn about 3 Creative Ways to Motivate that Don’t Cost Money and improve upon employee morale relates to our goals and passions.  Hope you enjoy it!   There are many ways

Read more

Is Customer Service Experience Your Top Priority?

Most companies think they provide great customer service. However, a recent survey conducted by Echo Research for American Express found there is still room for much improvement for most companies when it comes to providing great customer service. The survey, which was conducted in the U.S. and

Read more

Busting the Myths of Leadership

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from EntreLeadership about Busting the Myths of Leadership and teamwork relates to our goals and passions.  Hope you enjoy it! EntreLeadership Team         October  4, 2013 The great statesman Benjamin Franklin once said, “When

Read more

How well do you treat your internal customers?

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Shep Hyken about How well do you treat your internal customers? and internal customer service as much as we did. Internal service The concept of internal customer service may be just as important, if not even

Read more

BE ON THE LOOKOUT FOR ZOMBIES!

Another zombie alert! I came across some more the other day while attending a meeting at a corporation office. Not only was their customer service “zombie-fied”, one of them even looked a little like a zombie. I’m referring to employees who act like zombies while doing their

Read more

5 Ways to Be Happier at Work

Greetings from Shoppers, Inc.!  Hope you enjoy the article below from Jon Gordon about 5 Ways to Be Happier at Work and good customer service as much as we did. pay advance no faxing   As most of us head back to work this week I wanted

Read more

How to be a Great Team Leader and Team Player

At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork.  The article below from Mark Sanborn about How to be a Great Team Leader and Team Player and team leaders relates to our goals and passions.  Hope you enjoy it!   What defines an individual as an

Read more

≡ BUSINESS PHONE ETIQUETTE ≡

Greetings from Shoppers, Inc.! Hope you enjoy the article below from HR Guy about Business Phone Etiquette and customer service as much as we did.   If we were to put a group of random professionals in a room and asked them what their top three business pet

Read more

You Can’t Hide Bad Service

Networks Share Customer Complaints With the World Never before has timing been as critical to an organization’s success as it is today.  While it certainly is critical to, for example, the introduction of a new product or the infusion of cash, it is equally critical when it

Read more

WHEN THE CAT IS AWAY, THE MICE WILL GIVE GREAT CUSTOMER SERVICE…YOU HOPE!

To whom do you trust the future of your business?  Do your employees treat customers the same way you do: exceptional service every time?  Are their experiences with your company so outstanding they rave about you to all their friends? While you think about those questions, consider

Read more
×
Free reporting tools!

Free with all shopper and survey programs! Learn more

Shoppers, Inc., Secret Shopper, Broken Arrow, OK
Customer Service in OklahomaMystery Shopping Provider AssociationQUIRK's Featured Company

About Shoppers, Inc.

With more than 30 years of experience in the mystery shopping and customer service training business, Shoppers, Inc. has the tools to assess your current customer experience and take it to the next level.

Newsletter

Do you want your company to keep up with the latest trends in customer service? Sign up for our FREE newsletter:

  • This field is for validation purposes and should be left unchanged.
Fill out the form below to receive our free quiz.
  • This field is for validation purposes and should be left unchanged.
×
Help improve our customer service seminars.

 

×
Fill out the form below to receive our apartment pricing.
×
Fill out the form below to receive the Return on Service Calculator.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form to Inquire about Your Event.
×
Fill out the form below to receive our customer service assessment tool.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive the Common Customer Complaints.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive a copy of a Completed Net Promoter Score survey.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our Newsletter.

Oops! We could not locate your form.

×
Fill out the form below to subscribe to our blog.
  • This field is for validation purposes and should be left unchanged.
×
Fill out the form below to receive our free quiz.
×
Fill out the form below to receive our free shopper report.
×

Cart