At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Janine Popick is the CEO and founder of VerticalResponse about Why Your Customer Service Policy Stinks and customer service relates to our goals and passions. Hope you enjoy it! This article
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Greetings from Shoppers, Inc.! Hope you enjoy the article below from Harvey Mackay about Watch Out for These Four-Letter Words and customer service training programs as much as we did. There are certain four-letter words that have no business in business. Many, in fact, are bad for business—so
Read more →We just had to share the article below from Shep Hyken about Happy employee, happy customer and customer service. Enjoy! Ace Hardware, the chain of retail stores known for its helpful service, is a perfect model for how to create amazing customer service by first amazing your
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from John Tschohl about Speed Matters! Customer Service is Social AND Mobile and customer service relates to our goals and passions. Hope you enjoy it! I recently saw a blog
Read more →We just had to share the article below from John C Maxwell about The Power of People Skills and exceptional service. Enjoy! By far the greatest obstacle to success that I see in others is a poor understanding of people. A while back the Wall Street Journal published an article on the
Read more →American Express Survey Reinforces Value of Mystery Shopping At Shoppers, Inc. we are very passionate about great customer service, measurement and teamwork. The article below from American Express Survey Reinforces Value of Mystery Shopping about the results of a survey by American Express released on May 3,
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from Workplace Lemons (and How Not to be One) about dismissal and termination and employee training relates to our goals and passions. Hope you enjoy it! According to Wikipedia, “Lemon laws
Read more →We just had to share the article below from Kathy Shook about Ozark Zombies and a poor customer service experience. Enjoy! by Kathy Shook Recently, we visited a family entertainment park in the Branson, Missouri area. If you aren’t familiar with the Branson area, it’s very well known and marketed
Read more →At Shoppers, Inc. we are very passionate about great customer service, measurement, and teamwork. The article below from HR Guy – President of Duncan Consulting, Inc. about Goober’s Customer Service Secrets and provide customer satisfaction relates to our goals and passions. Hope you enjoy it! Goober’s Customer
Read more →Greetings from Shoppers, Inc.! Hope you enjoy the article below from Jon Gordon about The Root of Success as much as we did. There once was a tree that produced an abundant supply of fruit. Everyone marveled at its ability to produce a record harvest each
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